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Personal Care

If you need assistance with personal care then we are able to help you.

Our carers can help with personal care in many ways, from simply being there to provide reassurance whilst you get in and out of the shower or bath, through to supporting people who have complex needs and may require assistance several times per day.

We can assist with washing, dressing, having a shower or bath and getting in and out of bed. Our carers are all fully trained in moving and handling and can assist clients with reduced mobility in many ways and with all types of moving and handling equipment.

Our carers can assist with catheter care, support stockings and many other aspects of personal care.

Please contact us if you would like more information about our personal care services.

Companionship

Having a carer come to your home can provide more than just assistance alone, it can provide companionship, friendship and real peace of mind.

Many clients choose to use our home care services for companionship and greatly enjoy the time spent with our carers and find the bonds that they form to be very fulfilling.

Whether it is being able to engage in activities that you find enjoyable, having company at home or getting out and about with a carer for companionship, reassurance and support then we will be able to help you.

Please contact us if you would like more information about our companionship services.

Getting out & about

Medication

Our manager has an In depth understanding of medication and the associated risks. She has developed our medication practices to enable carers to fully support clients with medication whilst ensuring risks are minimised. All our staff are trained in medication administration and will undergo a minimum of 3 supervised administrations prior to being able to administer medication themselves. Regular medication audits and spot checks are also carried out.

We believe our medication services are second to none. We liaise with GP’s and pharmacists to ensure correct medication is provided to the client and we work hard to provide our clients with a full medication service that allows for flexibility and choice whilst always remaining safe.

Medication Administration

We can support clients with taking their medication correctly by administering it to them.

We can administer medication from original boxes or from multi-dosage systems which have been prepacked by the pharmacy (often called Medisure packs).

We can also administer medication as creams, via inhalers, nebulisers or in the form of nose, eye and ear drops.

Medication Reordering

We can take responsibility for reordering medication from the GP and ensuring that it is delivered in time. As with all our medication services we need to be kept fully up to date with any alterations to medication so that we can provide the correct assistance to our clients.

Medication Delivery

We can collect prescriptions from the GP surgery, take it to the pharmacy and deliver the medication to you. Most GP surgeries and pharmacies will offer this service themselves these days but we have found for some clients it is useful for their medication to be delivered to our office and can then be taken to their home by a carer who can ensure the medication is safely put away in the correct place.

Please contact us if you would like more information about our medication services.

Housework and Laundry

If you find that you are needing a little extra help around the house, our carers can help you with a wide range of everyday tasks.

We are able to assist with ironing, laundry, changing and making beds, vacuuming, dusting, taking the bins out and so on.

Often a small amount of help with household tasks can make a real difference to quality of life and can help to keep people living independently for longer.

Please contact us if you would like more information about how our carers could help you with household tasks.

Meal preparation

Carers can prepare all types of meals for our clients. This may be simply heating a ready meal and cooking some vegetables to accompany it or cooking a full meal depending on the visit time available.

We can liaise with clients and families to plan meals, do the shopping and prepare the meals in the clients home and all by that friendly familiar face.

Food hygiene and nutrition

All our carers are trained in food hygiene and nutrition and we are able to monitor food and fluid intake where required to support healthy nutrition.

Specific nutritional requirements

We can support clients with different nutritional requirements whether it is making thickened drinks, diabetic diets, or monitoring weight.

Please contact us if you would like more information about how our carers can help with meal preparation and nutrition support.

Shopping

Shopping

Carers can undertake shopping for a client without them being present whether this is a big weekly shop or just nipping out to buy some more milk.

Shopping & Meal Support

We can liaise with clients and families to plan meals, do the shopping and then prepare the meals in the client’s home.

All of our carers are trained in food hygiene and nutrition to enable us to support clients fully with their nutritional needs.

Dementia Care

We are able to offer ongoing regular support for clients with dementia or respite care for relatives to enable them to have a break or simply to get out and about.

We work closely with the client and their families to develop a plan of support that is based upon the client's interests and preferences and keeps the client right at the heart of the care that we provide.

Our carers all undergo specialist training in dementia care so we can provide individually tailored care that meets the needs of both the person with dementia and their family.

Please contact us if you would like more information about our Dementia care services.

We are dedicated to providing the best standard of dementia care to our clients and have signed up to the Dementia Pledge to demonstrate our commitment.

Respite Care

Caring for someone is an incredibly rewarding job but in order to do it to the best of your abilities you need to have a rest from time to time.

We can provide ongoing respite care to enable a main carer to take a regular break, for example a couple of hours each week to get out to the shops or to see friends.

We are also able to provide interim care whilst the main carer goes away and this can be full support for the client or just pop in visits for peace of mind, whatever is required.

Please contact us if you would like more information about our respite care services.

Rehabilitation Care

Carers can help with rehabilitation after an illness or operation.

We focus on promoting independence by encouraging clients to help themselves resulting in speedier recovery periods and improvements in general wellbeing.

We are able to work with physiotherapists to be able to assist clients with exercises and will liaise with other health services such as occupational therapy or speech therapy to ensure we are providing targeted support for the individual that will maximise their recovery.

We are able to tailor the care package to your needs and reduce the amount and nature of the care required as recovery is progressing.

Please contact us if you would like more information about how our rehabilitation services may be able to help you.

Physical disabilities

Our carers can undertake all types of care and support for people with a wide range of physical disabilities.

We work closely with you to create an individually tailored plan of care so that you can be assured that the care you receive will be the care that you need.

Our carers receive specialist training in caring for clients with physical disabilities and we are able to work closely with other health care professionals such as physiotherapists, occupational therapists, district nurses and GP's to provide a comprehensive package of care.

We take pride in offering a highly responsive service which gives great peace of mind that we are always available if any problems arise.

We will work as a team with you, your family, other carers and health care professionals to ensure that you are always at the centre of the care and support you are receiving and that it is tailored to meet your needs as they change.

Please contact us if you would like more information about how our physical disabilities care services may be able to help you.

Palliative Care

Many people wish to remain in their own home at the end of their life and we can provide the care and support needed to make this possible.

At this time there may be lots of different people coming into the home such as district nurses, MacMillan nurses and doctors all offering different support, information and advice. It can therefore be reassuring to have the consistent support of carers throughout this time who can also provide invaluable support to relatives and loved ones.

Our carers are all trained in providing care at the end of life and understand the nature of support and care that is needed at this time.

Please contact us if you would like more information about how our palliative care services may be able to help you.

Night time care

Having a carer in your home at night can provide great reassurance as there is someone available should you need them.

Our carers can remain awake to provide support throughout the night, or they can sleep and be woken for assistance as needed. The choice between these options depends on how often the client is likely to need help during the night.

Please contact us if you would like more information about our night time care services.